Admin Team

On your visit to Livelong, you’ll be welcomed by Rachel or Marianne, who together support the smooth, thoughtful running of the practice.

As Livelong evolves into a more focused, founder-led clinic, our role has shifted too. Rather than directing people between multiple practitioners, we now act as care stewards — supporting conversations, continuity, and decision-making around your care.

We’re here to help you:

• understand how care at Livelong works

• talk through what kind of support might be most appropriate for you

• feel informed and un-pressured in the choices you make

• experience the clinic as calm, organised, and well held

Behind the scenes, we ensure that the systems, communication, and practical details are handled with care — allowing the clinical work itself to remain unhurried and focused.

If you have questions, feedback, or simply need help orienting yourself, you’re always welcome to speak with us. Our priority is that your experience feels clear, respectful, and supportive from first contact onwards.

Supporting continuity and patient choice

Patient choice remains central at Livelong.

Where people wish to continue their care elsewhere, or transition between different forms of support, we handle this discreetly and professionally — including practical guidance and, where appropriate, support with clinical note transfer in line with consent and GDPR requirements.

Our role is not to persuade, but to support — ensuring you feel free to choose what’s right for you, with clarity rather than pressure.

Chaperone support

Your comfort and safety are important to us.

Chaperones are available at any time during your visit. Members of the admin team are trained chaperones and are happy to assist — please just let us know if you would like this support.